Customer Guide
Dear Customers!
Many people struggle to keep up with their payments. Frequently, when debt is significantly past-due, it is sent to a debt collection agency. This is a stressful situation for everyone involved but you should know that we do our best to help our indebted customers to get out of debt quickly, painlessly and for good. For that purpose, we have prepared some guidelines to explain how to deal with debt-related problems as smoothly and as simply as possible. Being debt-free is within your reach!
!!! Beware of scam attempts!!!
Don’t get caught out by fraudsters sending mail and trying to pose as any of the following Vindexus companies:
- GPM „Vindexus” S.A. or
- the funds serviced by GPM „Vindexus” S.A.:
- GPM Vindexus NFIZW
- FUTURE NFIZW
- ALFA NFIZW
- name of the company,
- bank account number,
- address,
- identification numbers, including NIP and REGON.
If you have any doubts, you can also send us an email at: kontakt@gpm-vindexus.pl or call as at: (22) 212 84 44.
You can also use the secure fast money transfer option by going to https://www.gpm-vindexus.pl/platnosc or by clicking the yellow “Pay online” button that can be found at the top of our page.
What to do next if we have sent you a letter?
Familiarize yourself with the information you received
From the letter you receive from us, you will learn all the details related to your debt. You will find out about the title and amount of the debt, about the bank account number to which funds should be paid in order to settle the liability. You will also receive all contact details.
Please contact us as soon as possible
Do not hesitate to contact us when you are informed that your creditor is GPM "Vindexus" S.A. This is an opportunity for you to resolve the matter amicably. In this way, you avoid possible costs of court and enforcement proceedings, which are borne by the indebted customer.
Repayment of the liability - the sooner, the better
Quick payment is the best for you. Remember that the original amount of the liability is also increased by interest, accrued until the entire liability is settled. The repayment of the amount due will end the enforcement proceedings, and thus your data from the register of debtors will be deleted.